Support

Compliance Support

Client Due Diligence

Why performing Customer Due Diligence?

Eurex is legally required by the German Money Laundering Act and the EU Money Laundering Directive to conduct a due diligence exercise on its customers. 

When do we request information from you?

We conduct a KYC (Know Your Customer) assessment at the time of onboarding a customer and periodically during the ongoing business relationship. A risk-based approach is used in order to mitigate the customer compliance risk effectively. As per the KYC requirements, we collect and maintain up-to-date KYC documents and information for the customer’s business relationships with Eurex.  

What KYC documentation we request from you?

Who is the KYC Contact?

In order to fulfil the KYC requirements in both of our interests and with the aim of streamlining subsequent administrative processes and making it a simpler and easier experience for you, we request you to provide a KYC contact.  

The KYC contact will be responsible for providing KYC information for all the business relationships. KYC information includes all information to comply with KYC requirements, especially those related to funding of terrorist activities and money laundering.

The following information of your KYC contact is required:

  • Full Name
  • Email Address
  • Phone Number

You can provide the KYC contact via the following:

Have you signed the Letter of Consent?

The Letter of Consent  is a declaration of consent for data sharing within the various Deutsche Börse Group (“DBG”) entities with which you maintain a business relationship. Customers which have signed the Letter of Consent benefit from a streamlined process in respecting to future onboardings and periodic KYC (Know Your Customer) reviews, as you are only required to provide the requested set of KYC documents once, regardless of the multiple business relationships you may have across the several DBG entities.

Do you know the SWIFT KYC Register?

We are a member of the SWIFT KYC Registry. We are happy to utilize the relevant KYC files in the SWIFT network as soon as our customers have made the most recent documentation available there. Eurex Clearing AG is participating in the SWIFT KYC Registry where all required documents/information are stored. Eurex Clearing AG updates the registry on an annual basis or ad-hoc (if required).  The SWIFT KYC Registry can also be accessed via the following link: SWIFT KYC Register

Contact

Contact

Eurex Frankfurt AG
Key Account Management

Service times from 09:00 - 18:00 CET

client.services@eurex.com