Eurex
We are happy to announce that the Member Section is undergoing a revamp – so you can find what you need faster, work more efficiently and enjoy a modern, intuitive design.
Starting 24 March 2025, you will be presented an improved Member Section with a
Please find supporting material that explains the new design and navigation structure here:
New feature
With the new Support Panel on the right-hand navigation, you will be able to access help content, open a ticket and access the services that you marked as favorites. Learn how to use the new Support Panel in our introduction video: Welcome to the Member Section.
These are the major changes on the navigation structure:
Learn now more about the Member Section redesign on our dedicated initiative page under the following link: Support > Initiatives & Releases > Member Section Releases > New Navigation & UI.
If you have questions or require further information, kindly contact your Key Account Manager or send an e-mail to: member.section@deutsche-boerse.com.
Kind regards,
Your Client Services Team
Are you looking for events and publications planned for the upcoming months? Visit now the Eurex Cross-Project-Calendar to get an overview!
Visit now Eurex Support Trading to access a wide array of support content!
Further Information
Recipients: | All Trading Participants of Eurex Deutschland and Vendors |
Target groups: | Front Office/Trading, Middle + Backoffice, IT/System Administration, Auditing/Security Coordination |
Contact: | Your Key Account Manager or member.section@deutsche-boerse.com |
Web: | Support > Initiatives & Releases > Member Section Releases > New Navigation & UI |
Market Status ⓘ
XEUR
The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.
Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message.
We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.
An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.