A member of
With this Member Section release the following changes will be introduced:
Production start: 24 March 2025
Release Items/ Participants Requirements
Feature/Enhancement | Details | Action Item |
New Navigation & UI | The new User Interface Design offers a modern and clean look, significantly enhancing the user experience. With the updated navigation, users can access services more quickly, saving time and effort. Second-level services are now directly accessible from the side navigation, streamlining the process. Additionally, applications at lower levels can be found all on one screen within their respective sections, making navigation more intuitive and efficient. All changes to the navigation structure are described in our Newsflash: Eurex Readiness Newsflash | Fresh look & a smarter experience: New Member Section coming soon! With the new UI a new feature will be introduced: With the Support Panel on the righthand navigation, users will be able to access help content, open tickets, and access the services that have been marked as favorites. | Please make yourself familiar with the new navigation of the Member Section. We prepared supporting documents and videos to make it easier for you to adopt to these changes: Find more information on the Member Section on the Deutsche Börse Member Section Support webpage. |
Seamless registration for 360X | With this release, Eurex participants can seamlessly register for 360X - the secondary marketplace for DLT- and non-DLT based financial instruments.
| Interested clients can start their 360X admission now. |
Trader Contact Data | For the trader user ID setup in the Member Section, a phone number is required to be entered by the traders where they can be reached while trading. Once the data was entered, traders were not able to update the data themselves. This led to difficulties in reaching traders in case of urgent queries, due to outdated information. With this release, traders, in addition to Central Coordinators and GUI User ID Maintainers, will now be able to maintain their contact data themselves. Additionally, two new fields within the User ID data mask will be introduced to include group contact data such as a joint phone number (desk phone) and a shared email inbox, to enhance the exchange’s ability to reach traders. These changes will mitigate the risk of information loss and enhance the timeliness of reachability. | Traders are asked to review and update their personal contact data and provide a joint phone number (desk phone) and a shared email inbox. |
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Contact
Eurex
Member Section
Customer Support
Service times from 09:00 - 18:00 CET
T +49-69-211-1 78 88
member.section@deutsche-boerse.com
Market Status ⓘ
XEUR
The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.
Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message.
We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.
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