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Product Overview
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Product Overview
Daily Options
Three-Month Euro STR Futures
Credit Index Futures
EURO STOXX 50® Index Futures
Product Overview
Daily Options
Three-Month Euro STR Futures
Credit Index Futures
EURO STOXX 50® Index Futures
Product Overview
Daily Options
Three-Month Euro STR Futures
Credit Index Futures
EURO STOXX 50® Index Futures
Product Overview
Daily Options
Three-Month Euro STR Futures
Credit Index Futures
EURO STOXX 50® Index Futures
Product Overview
Daily Options
Three-Month Euro STR Futures
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EURO STOXX 50® Index Futures
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Derivatives Forum
The Digital Operational Resilience Act (Regulation (EU) 2022/2554, “DORA”) is an EU regulation ultimately effective as of 17 January 2025. It aims to strengthen the resilience, reliability, and continuity of financial services across the European Union. DORA is designed to ensure that organizations can withstand, respond to, and recover from cyber incidents and therefore aims to strengthen the resilience, reliability, and continuity of financial services throughout the European Union.
The purpose of this Initiative page is to answer frequently asked questions with respect to the relationship between customers (in their role as Financial Entity) and Eurex Frankfurt AG.
Effective date: 17 January 2025
Eurex Frankfurt AG (“EFAG”) is authorized to operate the exchange Eurex Deutschland under its exchange license; Eurex Repo GmbH (“ExR”) is authorized as multilateral trading facility (MTF).
In accordance with the EU COM Guidance, EFAG and ExR do not consider the core services (such as the operation of a trading system) to be ICT services within the meaning of DORA.
Additionally, in accordance with the EU COM Guidance, EFAG and ExR consider their services providing connectivity to their trading venues not to be ICT services within the meaning of DORA.
Accordingly, we consider it not necessary to amend existing contractual arrangements in this respect.
We are closely monitoring the further development of the DORA legislation and the associated administrative practice.
For clients of Eurex Frankfurt AG, your first point of contact is client.services@deutsche-boerse.com. As reference, please mention the market, your Member ID, and the Service you are referring to.
The Vendor Access Agreement is addressed to vendors. The services under the Vendor Access Agreement are not made available to financial entities. Therefore, the DORA requirements for ICT third-party service providers do not apply.
Due to high inquiry volumes, we cannot fill out individual questionnaires. Please refer to our website, customer portal, or industry sources like the commercial register or SWIFT Registry. To make this convenient to you, sources incl. download links are made available by e-mail on request.
It is one of our main goals to apply the highest security standards to protect our systems and ensure stable market and clearing environments. In order to assist our customers with their due diligence, we have already made a comprehensive catalogue available on request and soon also in our Member Section (under Resources > Compliance > Information Security).
Are you looking for information on a previous initiative? We have stored information about our previous initiatives in our Archive for you!
Contacts
Eurex Frankfurt AG
Key Account Management
Service times from 09:00 - 18:00 CET
Market Status ⓘ
XEUR
The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.
Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message.
We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.
An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.
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