Eurex offers a test scenario according to its T7 Disaster Recovery (DR) concept. The DR test scenario simulates an outage of our regular T7 production system which is hosted in our primary data center facility.
This DR test scenario does not simulate a complete data center outage, which means that co-location customers will be able to attend on the test. In such a disaster recovery scenario, Eurex’s T7 infrastructure regularly used for T7 simulation will be used to serve as DR production infrastructure. The features, changes and improvements of this scenario are related to continued market integrity.
Test date: 5 October 2024
All Trading Participants are kindly requested to provide Eurex with the respective feedback regarding their T7 Disaster Recovery Test planning by Friday, 06 September 2024 at the latest.
Feedback can be provided using the T7 Disaster Recovery Test Feedback Form. For your convenience an online submission process has been set up: T7 Disaster Recovery Test Feedback Form. Please enter your dedicated Eurex PIN in the online questionnaire.
Participants Requirements
Feature/Enhancement | Details | Action Item |
Participation | The T7 Disaster Recovery Test is seen as an essential part of the industry’s disaster recovery readiness. | Participation in the T7 Disaster Recovery Test is strongly recommended by Eurex. |
Communication | The DR test scenario needs to be treated with adequate priority. | Trading Participants need to make sure that their Chief Operations Officer and Chief Compliance Officer are aware of the test. |
Confirmation | Please note that all Trading Participants are requested to provide Eurex with the respective feedback regarding their T7 Disaster Recovery Test. | Further details will follow. |
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Contacts
Eurex Frankfurt AG
Customer Technical Support / Technical Helpdesk
Service times from Monday 01:00 – Friday 22:00 CET
(no service on Saturday and Sunday)
T +49-69-211-VIP / +49-69-211-1 08 88 (all)
Eurex Frankfurt AG
Key Account Management
Service times from 09:00 - 18:00 CET
Market Status ⓘ
XEUR
The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.
Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message.
We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.
An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.