Technology

ISV & Service Provider Support

Service Provider

Our Service Providers (SPs) offer connectivity infrastructure to the electronic trading system of the Deutsche Börse. Registered members of the Deutsche Börse can use a Service Provider to connect to our Trading and Clearing platforms T7 and C7.

How to become a Service Provider?   

To become a Eurex Service Provider, please contact our Onboarding Team to start the onboarding process. 

  • Please send an email to: onboarding-team@deutsche-boerse.com
  • Fill in necessary documents (provided by onboarding Team):
    • Declaration of interest to become a Service Provider
    • Service Provider Connection Agreement
    • Market Data Dissemination Agreement 
    • Affiliates form (in case, you are connecting only affiliates) 

FAQ


 

In case of any questions, please contact us at client.services@eurex.com.


Market Status

XEUR

29 March 2025

9:21:25 AM


Production newsboard

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message. 

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

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