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05.09.2024 16:55 CEST ENGLISH:
Dear Sir or Madam,
due to an irregularity in the exchange's internal systems, reports CB165 and CB196 for the business day 04.09.2024 are delayed and are expected to be made available in the course of tonight in the usual way (via CRE).
Please do not hesitate to contact us at tel. +49 (0)69 2 11-1 33 88 for any questions you may have.
Kind regards
Member Portal & Billing Support
DEUTSCH:
Sehr geehrte Damen und Herren,
aufgrund einer Unregelmäßigkeit in den börseninternen Systemen sind die Entgelteporte CB165 und CB196 für den Geschäftstag 04.09.2024 verspätet und werden voraussichtlich im Laufe der heutigen Nacht auf dem üblichen Weg zur Verfügung gestellt (via CRE).
Für Rückfragen stehen wir Ihnen unter der Telefonnummer +49 (0)69 2 11-1 33 88 gerne zur Verfügung.
Mit freundlichen Grüßen
Member Portal & Billing Support
Market Status ⓘ
XEUR
The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.
Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message.
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